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CadCamMasters.com's Terms of Service

Last Update: March 2023

Welcome to CadCamMasters.com.com.

The following terms of service (these "Terms of Service"), govern your access to and use of the CadCamMasters.com website and mobile application, including any content, functionality and services offered on or through www.CadCamMasters.com. or the CadCamMasters.com mobile application (the "Site") collectively referred hereto as "CadCamMasters.com" "we" or "us" and “you” or “user” means you as an user of the Site.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree, on behalf of yourself or on behalf of your Company or any other entity (if applicable), to be bound and abide by these Terms of Service, and our Privacy Policy, found here, each of which is incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the CadCamMasters.com services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by sending an email to admin@cadcammasters.com.

The original language of these Terms of Service, as well as all other texts throughout the Site, is English. CadCamMasters.com makes available this translation for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.

Key Terms

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Application means the software program provided by the Company or Operator downloaded by You on any electronic device, named CadCamMasters.com
Listing refers to the Goods or Services published by Freelancers on the site.
Employers refers to users of the Service who are placing Orders for Goods.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to CadCamMasters.com.
Content refers to content such as text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content.
Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
Good refers to the items or services offered for sale, rental, auction, contact, or any other means of trading on the Service.
Operator (referred to as either "the Operator", "We", "Us" or "Our" in this Agreement) refers to CadCamMasters.com
Order means a request by You to purchase or trade by any means Goods on the Application or Website.
Freelancer refers to users of the Service who are listing Goods and making them available for trade by any means.
Verified User refers to users that go thought the verification process and are eligible to post listings
Service refers to the Application or the Website or both.
Terms of Service (also referred to as "Terms") mean these Terms of Service that form the entire agreement between You and the Company or Operator regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
Website refers to CadCam Masters, accessible from CadCam Masters.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Overview (Main terms, in a nutshell)

Only registered users may buy and sell on CadCamMasters.com. Registration is free. In registering for an account, you agree to provide us with accurate, complete and updated information and must not create an account for fraudulent or misleading purposes. You are solely responsible for any activity on your account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your account.
For fees and payments and payouts please read the Payment Terms section
Freelancer must deliver their agreed service, and may not cancel them on a regular basis or without cause.
Freelancers gain account status (stars) based on their performance and reputation.
Users may not offer or accept payments using any method other than through CadCamMasters.com
CadCamMasters.com retains the right to use all published delivered works and and designs for CadCamMasters.com marketing and promotion purposes.
We care about your privacy. You can read our Privacy Policy here. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.

Users

Basics

Freelancers that post listings on CadCamMasters.com to allow other users to buy their listed services must be verified.
Every listing has a minimum price of $7
For more information about receiving payments, fees and taxes see the Payment Terms section
Freelancers may not promote their listings or any CadCamMasters.com content via the Google Ads platform.
The Freelancer´s rating is calculated based on the reviews posted by users that used their services in the site. High ratings allow Freelancer to have higher volume of future sales. In certain cases, exceedingly low ratings may lead to the suspension of the Freelancer’s account.
For security concerns, CadCamMasters.com may temporarily disable the users ability to receive payouts to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behaviour reported by other users, or associating multiple CadCamMasters.com accounts to a single withdrawal provider.
Freelancers are responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services.
Users may not offer direct payments to Freelancers using payment systems outside of the CadCamMasters.com platform

User verification

We ask all users to use their authentic identity on CadCamMasters. Using an authentic identity requires that members provide accurate information about themselves and their organizations. This information helps create trustworthy and meaningful experiences where users can interact with and in turn make informed decisions on whether to connect and/or work with.

To be eligible to List your Cad Design Services we ask for additional verification. For a user profile to be verified needs to be:

Authentic: Represent a real person, registered business or entity.
Unique: Be the only presence of this person or business. Only one profile per person or business may be verified.
Complete: Have an about section, profile photo, communication language, academic or professional training, vat number and phone number.

If your profile or profile meets the above criteria, please send a copy of the following documentation to our verification team with the email: iamreal@cadcammasters.com:

ID verification: Provide a photo of a valid official government-issued identification document, such as your Driver’s License or Passport or a business ownership proof. This requirement applies to individuals, companies, or organizations.

After this it will be reviewed and authorized.

Listings

Users are allowed to post an unlimited amount of active listings.
Each Listing must be submitted for approval before being published.
To be approved the listing must be in accordance with our TOS and complete with a well explained description of the services offered, software used, number of revisions, price and images.
Listings posted on CadCamMasters.com are User Generated Content.
Listings and/or users may be removed by CadCamMasters.com from the Site for violations of these Terms of Service and/or our Community Standards, which may include (but are not limited to) the following violations and/or materials:

o    Illegal or Fraudulent services
o    Copyright Infringement, Trademark Infringement, and violation of a third party's terms of service reported through our Intellectual Property Claims Policy.
o    Adult oriented services, Pornographic, Inappropriate/Obscene
o    Intentional copies of others Listings
o    Spam, nonsense, or violent or deceptive Cases / Contests
o    Listings misleading to Buyers or others
o    Exceedingly low quality llistings
o    Promoting CadCamMasters.com and/or CadCamMasters.com listings through activities that are prohibited by any laws, regulations, and/or third parties' terms of service, as well as through any marketing activity that negatively affects our relationships with our users or partners.

Listings that are removed for violations mentioned above, may result in the suspension of the user account.
Listings that are removed for violations are not eligible to be restored or edited.
Listings may be removed from our Search feature due to poor performance and/or user misconduct.
Listings may include pre-approved website URLs contained within the service description box.
Listings containing websites promoting content, which violates CadCamMasters.com’s Terms of Service and/or our Community Standards, will be removed.
Listings are required to have an appropriate image files related to it.
Statements on the Listing Page that undermine or circumvent these Terms of Service is prohibited.
Listings or users that break the CadCamMasters.com’s Terms of Service and/or our Community Standards can be reported by other users. Listings/ users reported will be investigated and if confirmed, will be removed.

Freelancers

Basics

You may not use Listings to offer services outside of the CadCamMasters.com platform.
CadCamMasters.com retains the right to use all publicly published delivered works for marketing and promotional purposes.

Getting paid

Please refer to the Payment Terms section to learn how to receive payments through the CadCamMasters.com platform and to learn about fees and taxes.
You may not offer users to pay, or make payment using any method other than through the CadCamMasters.com.com site. In case you have been asked to use an alternative payment method, please report it immediately to support@cadcammasters.com

Handling Listings

Basics

Once the listing is paid, you can start working on the case sent.
Freelancer must deliver completed files and/or proof of work completed.
The message system may not be abused by users to circumvent guidelines described in these Terms of Service.
A case/order is marked as Complete after it is sent to and accepted by the Employer.
We encourage our freelancers and employers to try and settle conflicts amongst themselves. If needed CadCamMasters.com will assist on reaching to the resolution by evaluating the communication and files exchanged via internal message system. If for any reason this fails after using the Dispute Center or if you encounter non-permitted usage on the Site, users can contact CadCamMasters.com's by emailing support@cadcammasters.com. For more information about disputes, Order cancellations and refunds please refer to the Payment Section of this document.
Any files exchanged via the message system will be auto deleted after 30 days.

Workflow

Freelancer posts a listing and defines a price for the service.
Employer opens the listing page, selects options, and clicks on the "Send Case" button.
On the following page, the Employer reviews the details and inputs their credit card details. The payment happens immediately.
Once the payment is made, the Employer is taken to a page that displays the transaction details. They are told that the Freelancer needs to accept the transaction before the money is transferred.
The Employer gets an email notification of a new transaction that needs to be accepted. If the transaction is not accepted within 3 days or before the end date (whichever comes first), the transaction is canceled, and no money is transferred. Once accepted, the money is captured from the Employer's card, and funds are put on hold. Both parties get a receipt of the transaction via email.
Both users can then discuss freely about the case.
Employer marks the order as completed (users have met, the case is delivered...), or the order is automatically marked as completed after 30 days. Money is then moved from to the Freelancer.
It will take about 7 days ( after the order is marked as completed) to the money to appear in Freelancer´s bank account.
Employer and Freelancer can then review each other.

Reviews

Reviews provided by users while completing a Case are an essential part of CadCamMasters.com's rating system. Reviews demonstrate the users overall experience with each others and their services. Employers are encouraged to communicate to the Freelancers any concerns experienced during their active order in regards to the service provided by the Freelancer.
Leaving a feedback is a basic prerogative of an user. Feedback reviews will not be removed unless there are clear violations of our Terms of Service and/or our Community Standards.
To prevent any misuse of our Feedback system, all feedback reviews must come from legitimate Cases executed exclusively through the CadCamMasters.com platform from users within our Community. Cases arranged, determined to artificially enhance user’s ratings, or to abuse the CadCamMasters.com platform with cases from additional accounts, will result in a permanent suspension of all related accounts.
Feedback comments given are publicly displayed on a user´s profile page.
Withholding the delivery of services, files, or information required to complete the Cases’s with the intent to gain favourable reviews or additional services is prohibited.
Once the Employer submits his/her review, the Freelancer will receive a notification and will also have the opportunity to leave a review about working with theEmpoyer.

Payment Terms

Receiving Payments

General

Each Case you design and successfully complete, accredits your account with revenue equal to 91% of the Listing amount.
CadCamMasters.com accredits Freelancers once a Case is completed. See the "Listings” section in the Terms of Service for a definition of a completed Case.
If a Case is cancelled (for any reason), the funds paid will be returned to the Employers CadCamMasters.com Balance.
Freelancers are responsible for paying any direct or indirect taxes, including any GST, VAT or income tax, which may apply to them depending on residency, location or otherwise, under provisions of their jurisdiction. Freelancers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction. The price of the Listing is inclusive of all such taxes and charges that may apply to the Designers.
Appointment as Limited Payment Collection Agent: Freelancers hereby appoints CadCamMasters.com as Freelancer’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Employers, and remitting those payments to Freelancer. Freelancer agrees that payment from Employers to CadCamMasters.com shall be considered the same as a made directly to Freelancer. Employer’s payment obligation to Freelancer will be satisfied upon receipt of payment by CadCamMasters.com (or its Payment Services Provider, as applicable), and CadCamMasters.com (via its Payment Services Provider, as applicable) is responsible for remitting the funds to the Freelancer in the manner described in these Payment Terms. In the event that CadCamMasters.com (via Payment Services Provider) does not remit any such amounts to Freelancer, the Freelancer will have recourse only against CadCamMasters.com and not the Employer directly. Freelancer agrees that CadCamMasters.com may describe or otherwise reflect the terms contained herein in any terms of service, receipts, disclosures, or notices including, but not limited to, receipts provided to Employers that CadCamMasters.com may deem necessary or prudent.
CadCamMasters.com partners with Payment Services Providers for purposes of collecting payments from users, and holding funds in connection with CadCamMasters.com Balances. All payments services in connection with the withdrawal of funds on the CadCamMasters.com platform are performed by CadCamMasters.com’s Payment Services Providers.

Receiving Payouts

To receive payouts, you must have an Bank account connected to CadCamMasters.com via Stripe Connect.
Your CadCamMasters.com profile can be associated with only one Stripe Connect account.
You will receive payouts directly to your registered bank account, minus the deducted transaction fees, for each listing payment.
Each transaction takes approximately 7 days.

Fees

Stripe charges a fee for each transaction that happens within your marketplace. The fee is a combination of a percentage of the total transaction price and a fixed fee. The fee depends on the country where your Stripe account is located and the country related to the payment card. According to Stripe's page, the fees are the following:

United States: 2.9% + 30¢
Euro: 1.4% + 0.25€ for European cards. 2.9% + 0.25€ for non-European cards.
United Kingdom: 1.4% + 0.20p for European cards. 2.9% + 0.20p for non-European cards.
Denmark: 1.4% + 1.80kr for European cards. 2.9% + 1.80kr for non-European cards.
Norway: 2.4% + 2kr for Norwegian cards. 2.9% + 2kr for International cards.
Sweden: 1.4% + 1.80kr for European cards. 2.9% + 1.80kr for non-European cards.
Switzerland: 2.9% + 0.30Fr

Always refers to the Stripe pricing page for your country to get the latest prices.

* Additional fees may apply based on your location and currency.

Purchasing

General

In most locations, purchases on CadCamMasters.com can be made by using one of the following payment methods: Credit Card, PayPal, CadCamMasters.com Credits or existing CadCamMasters.com Balance. Additional payment methods may apply in certain locations. Service fees are added at the time of purchase where you can review and accept the total amount requested to pay. These fees cover administrative fees. As of Setember 2021, the service fees are 5% of listing price.
You may not offer Employers to pay, or make payment using any method other than through the CadCamMasters.com.com site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support.
You agree to receive invoices and/or payment receipts from CadCamMasters.com in electronic form as PDF documents, by email or through the Site.
To protect against fraud, unauthorized transactions (such as money laundering), claims, or other liabilities, payment information in connection with withdrawals is collected by either CadCamMasters.com or CadCamMasters.com’s Payment Services Providers. Payment Services Providers may also collect such other information as necessary for the purpose of processing withdrawal payments. CadCamMasters.com is not exposed to the payment information provided to Payment Services Providers, and this information is subject to the privacy policy applicable to the Payment Service Provider. Please see our Privacy Policy for more information.
By using any payment method and/or providing payment details for making purchases on CadCamMasters.com, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on CadCamMasters.com; and (d) such actions do not violate any applicable law.

Local Currencies

You can pay on CadCamMasters.com in several different currencies. Unless stated otherwise, you will be charged in the currency displayed on the payment page. All currency exchange services in connection with payments in local currencies are performed by CadCamMasters.com’s Payment Services Providers. In certain cases, however, when certain currencies are not supported by certain payment methods, you will be charged in US$ even if the price is displayed in another currency. In any event, the actual charged amount (in the actual payment currency) will be clearly disclosed to you before you complete the payment.
Note that all prices on CadCamMasters.com are derived always from their original US$ price and, therefore, non-US$ currency prices may change daily in accordance with exchange rate fluctuations and may also include conversion fees. Buyers always have the option to pay in US$ by changing their selected displayed currency.
If you paid for an Case in a currency other than US$ and your Case was later cancelled for any reason, the amount returned to your balance would be based on the exchange rate as of the date of cancellation. Therefore, the returned amount may vary from the paid amount in local currency terms, while always maintaining the same US$ value.
Your CadCamMasters.com balance is always valued in US$, even if it is displayed in a non-US$ currency. Therefore, should you choose to view your CadCamMasters.com Balance in any currency other than US$, it may change daily in accordance with exchange rate fluctuations, while always maintaining the same US$ value.

Taxes

CadCamMasters.com may be required by applicable laws to charge users with indirect taxes (such as Sales Tax, VAT or GST) or to withhold taxes. Any amount CadCamMasters.com will be required to collect will be in addition to the purchase amount and any other fees payable by the Buyer, and any amount CadCamMasters.com will be required to withhold will be deducted from the Seller’s revenue, as required by applicable laws.
Indirect taxes are in addition to the price shown on the site, and in any event, any such taxes will always be displayed to the user before payment.
Users are responsible for paying any direct or indirect taxes, including any GST, VAT, or income tax, which may apply to them depending on residency, location or otherwise, under provisions of their jurisdiction.

Disputes and Cancellations

We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact CadCamMasters.com's Customer Support department for assistance.

Basics

Order cancellations can be performed on CadCamMasters.com, when eligible, by Customer Support or through the Resolution Center per order.
Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation of these Payment Terms. Doing so may get your account temporarily or permanently disabled. Note: Once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.
In the event that you encounter an issue related to the service provided in an order, you are encouraged to use the Site's dispute resolution tools to attempt to resolve the matter.
CadCamMasters.com, through its Payment Services Provider, reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.
All transfer and assignment of intellectual property to the Buyer shall be subject to full payment and the delivery may not be used if payment is canceled for any reason.
If an order is canceled (for any reason), the funds paid will be returned to the Employer’s CadCamMasters.com Balance.

Order Cancellations

CadCamMasters.com encourages users to resolve disputes mutually.
Eligibility for requests to CadCamMasters.com to cancel an order will be assessed by our Customer Support team based on a number of factors, including violations of our Terms of Service and/or our Community Standards, general misconduct, and improper usage of the CadCamMasters.com delivery system. See below for Cases specific eligibility.

Completed Cases (or, where applicable, completed case stages) may be canceled, upon review of our Customer Support team, up to 14 days after the order (or case stage) is marked as complete. Please be advised that Cases cannot be partially canceled (i.e. we can only cancel the entire Case when it is justified).
In rare circumstances where we find it appropriate, our Customer Support team may cancel a completed Case even after 14 days have passed from its completion. In such cases, the amounts paid for the canceled order will be returned to the Employer´s CadCamMasters.com Balance and will be deducted from the Seller’s CadCamMasters.com Balance or, if there are no sufficient amounts in the Freelancer´s CadCamMasters.com Balance, from future revenues of such Designer.

Cases are not eligible to be cancelled based on the quality of service delivered by the Freelancer. You may rate your experience with the Freelancer, including the overall level of service quality received.
Any non-permitted usage of CadCamMasters.com encountered during a Case, after being reviewed by our Customer Support team, may result in the order being canceled. This includes, but not limited to; harassment, unlawful behavior, or other violations of CadCamMasters.com’s Terms of Service.
CadCamMasters.com Customer Support will cancel orders based on, but not limited to, the following reasons:

1.   The Freelancer is late and unresponsive for more than 24 hours.
2.   Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
3.   Users supplied or included copyright/trademark infringing materials as part of their requirements or the Seller’s delivery.
4.   The user is no longer an active CadCamMasters.com user due to Terms of Service violations or closure of their account.
5.   The Freelancer uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service. Note: Multiple reported offenses will result in permanent suspension of your account
6.   The Freelancer is withholding the final delivery of services for improved ratings.
7.   Users who abuse the “Reject” button to gain more services from Freelancers beyond the Case requirements.
8.   Users who threaten to leave a damaging review to gain more services from the Freelancer not related to the Case requirements.
9.   Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
10.       Users who did not purchase commercial use rights and are reported to have used the materials commercially.

Chargebacks

CadCamMasters.com reviews cases of payment provider chargebacks and disputes on behalf of users. Although results vary per case due to each chargeback reason, we work hard on resolving disputes in the Freelancer’s favour. If the chargeback case allows, CadCamMasters.com (or one of CadCamMasters.com’s Payment Services Providers) will return parts or full revenue back to Freelancer.

Refunds

CadCamMasters.com does not automatically refund payments made for canceled Cases back to your payment provider. Funds from order cancellations are returned to the Buyer's CadCamMasters.com Balance and are available for future purchases on CadCamMasters.com.
Deposit refunds (i.e. refunds directly to your payment provider) can be performed by our Customer Support team, based on the Order’s original payment amount and currency. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund, which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee.

Disputes and Cancellations

We encourage our Freelancers and Employers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact CadCamMasters.com's Customer Support department for assistance. For more information about disputes, Order cancellations and refunds please refer to the Payment Terms section.

User Conduct and Protection

CadCamMasters.com enables dental professionals around the world to digitally plan and design any Case at an unbeatable value. Design services offered on CadCamMasters.com reflect the diversity of an expanding economy. Members of the CadCamMasters.com community communicate and engage through our platform, social media, and on CadCamMasters.com’s Community Forums.

CadCamMasters.com maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of CadCamMasters.com. This section relates to the expected conduct users should adhere to while interacting with each other on CadCamMasters.com.

To report a violation of our Terms of Service and/or our Community Standards, User Misconduct, or inquiries regarding your account, please contact our Customer Support team.

Basics

To protect our users' privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of CadCamMasters.com in order to circumvent or abuse the CadCamMasters.com messaging system or CadCamMasters.com platform is not permitted.
Any necessary exchange of personal information required to continue a service may be exchanged within our message system.
CadCamMasters.com does not provide any guarantee of the level of service offered to Freelancers. You may dispute ans use resolution tools provided to you.
CadCamMasters.com does not provide protection for users who interact outside of the CadCamMasters.com platform.
All information and file exchanges must be performed exclusively on CadCamMasters.com's platform.
Rude, abusive, improper language, or violent messages will not be tolerated and may result in an account warning or the suspension/removal of your account.
CadCamMasters.com is only open to every dental professional. You undertake not to discriminate against any other user based on gender, race, age, religious affiliation, sexual orientation or otherwise and you acknowledge that such discrimination may result in the suspension/removal of your account.
Users may not submit proposals or solicit parties introduced through CadCamMasters.com to contract, engage with, or pay outside of CadCamMasters.com.
Users are to refrain from spamming or soliciting Freelancers or Employers to pursue removing/modifying reviews or cancelling Cases that do not align on Case Cancellation or Feedback policies.

Listings

Users may report Listings to Customer Support that may be in violation of CadCamMasters.com’s Terms of Service.
Users warrant that any content included in their Listings shall be original work conceived and shall not infringe any third party rights, including, without limitation, copyrights, trademarks or service marks.
CadCamMasters.com will respond to clear and complete notices of alleged copyright or trademark infringement. Our Intellectual Property claims procedures can be reviewed on the Intellectual Property Claims section .

Reporting Violations

If you come across any content that may violate our Terms of Service and/or our Community Standards, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

Violations

Users may receive a warning to their account for violations of our Terms of Service and/or our Community Standards or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user's email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can lead to your account losing statuses or becoming permanently disabled based on the severity of the violation.

Non-Permitted Usage

Adult Services & Pornography - CadCamMasters.com does not allow any exchange of adult oriented or pornographic materials and services.

Inappropriate Behavior & Language - Communication on CadCamMasters.com should be friendly, constructive, and professional. CadCamMasters.com condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Phishing and Spam - Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our member’s privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Cases.

Privacy & Identity - You may not publish or post other people's private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the Order Page. Freelancers further confirm that whatever information they receive from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Buyer. Any users who engage and communicate off of CadCamMasters.com will not be protected by our Terms of Service.

Authentic CadCamMasters.com Profile - You may not create a false identity on CadCamMasters.com, misrepresent your identity, create a CadCamMasters.com profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. CadCamMasters.com reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.).

Intellectual Property Claims - CadCamMasters.com will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service. Our Intellectual Property claims procedures can be reviewed here.

Fraud / Unlawful Use - You may not use CadCamMasters.com for any unlawful purposes or to conduct illegal activities.

Abuse and Spam

Multiple Accounts - To prevent fraud and abuse, users are limited to one active user CadCamMasters.com account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the CadCamMasters.com community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of CadCamMasters.com’s Terms of Service and/or our Community Standards is a cause for permanent suspension of all accounts.

Targeted Abuse - We do not tolerate users who engage in targeted abuse or harassment towards other users on CadCamMasters.com. This includes creating new multiple accounts to harass members through our message or ordering system.

Selling Accounts - You may not buy or sell CadCamMasters.com accounts.

Proprietary Restrictions

The Site, including its general layout, look and feel, design, information, content and other materials available thereon, is exclusively owned by CadCamMasters.com and protected by copyright, trademark, and other intellectual property laws. CadCamMasters®, is a registered trademark owned exclusively by CadCamMasters.com. Users have no right, and specifically agree not to do the following with respect to the Site or any part, component or extension of the Site (including its mobile applications): (i) copy, transfer, adapt, modify, distribute, transmit, display, create derivative works, publish or reproduce it, in any manner; (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organization; (iii) remove any copyright notice, identification or any other proprietary notices; (iv) use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Site; (v) attempt to gain unauthorized access to, interfere with, damage or disrupt the Site or the computer systems or networks connected to the Site; (vi) circumvent, remove, alter, deactivate, degrade or toward any technological measure or content protections of the Site; (vii) use any robot, spider, crawlers or other automatic device, process, software or queries that intercepts, “mines,” scrapes or otherwise accesses the Site to monitor, extract, copy or collect information or data from or through the Site, or engage in any manual process to do the same, (viii) introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems, (ix) use the Site in any manner that could damage, disable, overburden or impair the Site, or interfere with any other users’ enjoyment of the Site or (x) access or use the Site in any way not expressly permitted by these Terms of Service. Users also agree not to permit or authorize anyone else to do any of the foregoing.

Except for the limited right to use the Site according to these Terms of Service, CadCamMasters.com owns all right, title and interest in and to the Site (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We reserve all rights in connection with the Site and its content (other than UGC) including, without limitation, the exclusive right to create derivative works.

Feedback Rights

To the extent that you provide CadCamMasters.com with any comments, suggestions or other feedback regarding the CadCamMasters.com platform or the Site as a whole, as well as other CadCamMasters.com products or services (collective, the “Feedback”), you will be deemed to have granted CadCamMasters.com an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. CadCamMasters.com is under no obligation to implement any Feedback it may receive from users.

Confidentiality

Freelancers should recognize that there might be a need for Employersto disclose certain confidential information to be used for the purpose of delivering the ordered services, and to protect such confidential information from unauthorized use and disclosure. Therefore, Freelancers agree to treat any information received from Employers as highly sensitive, top secret and classified material. Without derogating from the generality of the above, Freelancers specifically agree to (i) maintain all such information in strict confidence; (ii) not disclose the information to any third parties; (iii) not use the information for any purpose except for delivering the ordered service; and (vi) not to copy or reproduce any of the information without the Freelancer´s permission.

General Terms

CadCamMasters.com reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service and/or our Community Standards or due to any illegal or inappropriate use of the Site or services.
Violation of CadCamMasters.com's Terms of Service and/or our Community Standards may get your account disabled permanently.
Users with disabled accounts will not be able to sell or buy on CadCamMasters.com.
Users who have violated our Terms of Service and/or our Community Standards and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.
Users have the option to enable account Security features to protect their account from any unauthorized usage.
Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.
Disputes should be handled using CadCamMasters.com's dispute resolution tools ('Resolution Center' on the order page) or by contacting CadCamMasters.com Customer Support.
CadCamMasters.com may make changes to its Terms of Service from time to time. When these changes are made, CadCamMasters.com will make a new copy of the terms of service available on this page.
You understand and agree that if you use CadCamMasters.com after the date on which the Terms of Service have changed, CadCamMasters.com will treat your use as acceptance of the updated Terms of Service.

User Generated Content

User Generated Content ("UGC") refers to the content added by users as opposed to content created by the Site. All content uploaded to CadCamMasters.com by our users (Buyers and Freelancers) is User Generated Content. CadCamMasters.com does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations and the user uploading/creating such content shall be solely responsible for it and the consequences of using, disclosing, storing, or transmitting it. By uploading to, or creating content on, the CadCamMasters.com platform, you represent and warrant that you own or have obtained all rights, licenses, consents, permissions, power and/or authority, necessary to use and/or upload such content and that such content or the use thereof in the Site does not and shall not (a) infringe or violate any intellectual property, proprietary or privacy, data protection or publicity rights of any third party; (b) violate any applicable local, state, federal and international laws, regulations and conventions; and/or (c) violate any of your or third party’s policies and/or terms of service. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled.

Furthermore, CadCamMasters.com is not responsible for the content, quality or the level of service provided by the Designers (even if they have Pro rating, We provide no warranty with respect to the Cases/ Contests, their delivery, any communications between Designers and Freelancers. We encourage users to take advantage of our rating system, our community and common sense.

For specific terms related to Intellectual Property rights and for reporting claims of copyright infringement (DMCA notices) or trademark infringement - please see our Intellectual Property Claims Policy which forms an integral part of these Terms of Service. Note that it is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

Ownership

Ownership and limitations: When posting a Case/Contest, unless clearly stated otherwise on the Designer´s page/description, when the work is delivered, and subject to payment, the Freelancers is granted all intellectual property rights, including but not limited to, copyright in the work delivered from the Designer, and he waives any and all moral rights therein.

Furthermore, users agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to CadCamMasters.com, including texts, photos, videos, 3d files usernames, user photos, user videos and any other information, including the display of delivered work, may be used by CadCamMasters.com for no consideration for marketing and/or other purposes.

Intellectual Property Claims (Copyright (DMCA), Trademark Infringement)

REPORTING CLAIMS OF COPYRIGHT INFRINGEMENT

CadCamMasters.com's content is based on User Generated Content (UGC). CadCamMasters.com does not check user uploaded/created content for violations of copyright or other rights. However, if you believe any of the uploaded content violates your copyright or a related exclusive right, you should follow the process below. CadCamMasters.com looks into reported violations and removes or disables content shown to be violating third party rights.

In order to allow us to review your report promptly and effectively, a copyright infringement notice ("Notice") should include the following:

Identification of your copyrighted work and what is protected under the copyright(s) that you are referring to
Your copyright certificate(s)/designation(s) and the type, e.g., registered or unregistered
Proof of your copyrights ownership, such as the registration number or a copy of the registration certificate
A short description of how our user(s) allegedly infringe(s) your copyright(s)
Clear reference to the materials you allege are infringing and which you are requesting to be removed, for example, the Case url, a link to the deliverable provided to a user, etc.
Your complete name, address, email address, and telephone number.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement made under penalty of perjury that the information provided in the notice is accurate and that you are the copyright owner or the owner of an exclusive right that is being infringed, or are authorized to make the complaint on behalf of the copyright owner or the owner of an exclusive right that is being infringed.
Your electronic or physical signature

You can send your Notice to our designated DMCA / Copyright Claims Agent electronically to support@cadcammasters.com

Note that we will provide the user who is allegedly infringing your copyright with information about the Notice and allow them to respond. In cases where sufficient proof of infringement is provided, we may remove or suspend the reported materials prior to receiving the user's response. In cases where the allegedly infringing user provides us with a proper counter-notification indicating that it is permitted to post the allegedly infringing material, we may notify you and then replace the removed or disabled material. In all such cases, we will act in accordance with 17 U.S.C Section 512 and other applicable laws.

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.
Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

COUNTER-NOTIFICATION PROCEDURES

If you believe that material you posted on the site was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a "Counter-Notice") by submitting written notification to our DMCA / Copyright Claims agent (identified above). Pursuant to the DMCA, the Counter-Notice must include substantially the following:

Your physical or electronic signature.
An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).
A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Website may be found) and that you will accept service from the person (or an agent of that person) who provided the Website with the complaint at issue.

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice. Please be aware that if you knowingly materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.]

TRADEMARK INFRINGEMENT

CadCamMasters.com.com's content is based on User Generated Content (UGC). CadCamMasters.com does not check user uploaded/created content for violations of trademark or other rights. However, if you believe any of the uploaded content violates your trademark, you should follow the process below. CadCamMasters.com looks into reported violations and removes or disables content shown to be violating third party trademark rights.

In order to allow us to review your report promptly and effectively, a trademark infringement notice ("TM Notice") should include the following:

Identification of your trademark and the goods/services for which you claim trademark rights
Your trademark registration certificate and a printout from the pertinent country's trademark office records showing current status and title of the registration. Alternatively, a statement that your mark is unregistered, together with a court ruling confirming your rights
A short description of how our user(s) allegedly infringe(s) your trademark(s)
Clear reference to the materials you allege are infringing and which you are requesting to be removed, for example, the Case url, a link to the deliverable provided to a user, etc.
Your complete name, address, email address, and telephone number.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the trademark owner, its agent, or the law.
A statement made under penalty of perjury that the information provided in the notice is accurate and that you are the trademark or are authorized to make the complaint on behalf of the trademark owner
Your electronic or physical signature

You can send your Notice electronically to admin@CadCamMasters.com

Note that we will provide the user who is allegedly infringing your trademark with information about the TM Notice and allow them to respond. In cases where sufficient proof of infringement is provided, we may remove or suspend the reported materials prior to receiving the user's response. In cases where the allegedly infringing user provides us with information indicating that it is permitted to post the allegedly infringing material, we may notify you and then replace the removed or disabled material. In all such cases, we will act in accordance with applicable law.

REPEAT INFRINGERS

It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER CADCAMMASTERS.COM NOR ANY PERSON ASSOCIATED WITH CADCAMMASTERS.COM MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Machine Translation

Certain user-generated content on the Site has been translated for your convenience using translation software powered by Google and Amazon Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Such translations are provided as a service to users of the Site, and are provided "as is". No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of such translations made from English into any other language. Some user-generated content (such as images, videos, Flash, etc.) may not be accurately translated or translated at all due to the limitations of the translation software.

The official text is the English version of the Site. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated content, please refer to the English version of the content which is the official version.

Limitation on Liability

IN NO EVENT WILL CADCAMMASTERS.COM, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with CadCamMasters.com, where control means having more than fifty percent (50%) voting stock or other ownership interest or the majority of voting rights of such entity.

You need an invite to join

To join CadCam Masters you need to have an invite. If you have an invite, please enter the code in the box below.

By using invitation codes we try to make sure that all CadCam Masters users are trustworthy parties.

CadCamMasters.com Privacy Policy

Last update: September 21, 2021

Please read this privacy policy (the “Policy”) carefully to understand how we use personal information. If you do not agree with this Policy, your choice is not to use cadcammasters.com site and mobile applications and its related sites, applications, services and goods or any other website operated by Cad/CamMasters that links to this Policy (the “Site”). By accessing or using this Site, you agree to this Policy. This Policy may change from time to time; any changes we make to this Policy will be posted on this Site, we will also take any other steps, to the extent required by applicable law, including notifying you and/or seeking your explicit consent to material changes. Changes to this Policy are effective as of the stated "Last Updated" date. Other than where we have sought such explicit consent from you, your continued use of the Site after we make changes will constitute acceptance of, and agreement to be bound by, those changes, so please check the Policy periodically for any updates or changes.

The short version

Information We Collect – When you register to the Site, use it, complete forms, or register to our affiliate or influencer or similar program, we collect the personal information provided by you. We also collect information about your communications with Cad/CamMasters as well as communication with other users of Cad/CamMasters. In addition, we collect information while you access, browse, view or otherwise use the Site.

How Do We Collect Information? - You directly provide us with most of the information we collect. We also collect technical information indirectly and automatically through our systems. We also collect information from third party vendors and/or other commercially available sources.

How Do We Use the Information Collected? – We use personal information to provide you with quality service and security, to operate the Site and to perform our obligations to you; to ensure marketplace integrity and security; to prevent fraud; to contact you and send you direct marketing communications; to promote and advertise the Site and Cad/CamMasters; to comply with lawful requests by public authorities and to comply with applicable laws and regulations.

How Long Do We Keep Personal Information – We will keep personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some cases we will retain personal information for longer periods of time.

Children Under the Age of 13 - Our Site is not intended for children under 13 years of age and we do not knowingly collect personal information from children under 13.

Sharing Personal Information with Third Parties – We share personal information with third parties in order to operate the Site, provide our services to you, fulfil obligations imposed on us by applicable laws and regulations, and prevent fraud, infringements and illegal activities.

Where We Store Personal Information - Some of the personal information you provide to us will be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions, such as the United States and Israel.

Cookies - We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyze website performance and for marketing purposes.

Do Not Track (DNT) – Our Site does not respond to Do Not Track (DNT) signals.

External Links - the Site contains links to third party sites and if you link to a third party site from the Site, any data you provide to that site and any use of that data by the third party are not under the control of CadCamMasters.com and are not subject to this Policy.

Security – We take great care in maintaining the security of the Site and your information and in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry standard technologies and internal procedures.

Rights of EU Users – Where we process personal data related to EU user, further terms apply to our processing in relation to your rights as a data subject under EU data protection laws, as detailed below.

Specific Provisions for California Residents- If you are a California resident, you are entitled to specific privacy rights as detailed below.

Updating Personal Information – We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately.

Contact Us - You can exercise your rights over your personal information, please contact us at support@cadcammasters.com. More details about the rights applicable to you are in the long version of the Policy.

The above are just the highlights. We encourage you to read more about the information we collect, how we use it, understand the meaning of cookies and more in the long version of our Policy below.

The longer version

CadCamMasters.com respects your privacy and is committed to protect the personal information of its users - designers, costumers, collaborators and other visitors browsing the Site (“Users”) as well as affiliates, influencers and other collaborators interacting with CadCamMasters.com. We believe that you have a right to know our practices regarding the information we collect when you visit and/or use the Site. This Policy explains our privacy practices for the Site and services provided by Cad/CamMasters.com as well as privacy practices that apply to affiliates, influencers and other collaborators who are individuals. By accessing and/or using the Site and its related sites, applications, services, goods and/or registering for a CadCamMasters.com account and/or using it as a collaborator to share comments on a specific project and/or registering to our affiliate or influencer or similar program, you agree to the terms and conditions of this Policy, including to our collection, use, disclosure, processing and retention of personal information. You can also learn how to limit sharing of information in this Policy.

Information We Collect

When you register to the Site, use it, complete forms, or use it as collaborator, and/or register to our affiliate or influencer or similar program, we ask you to provide certain personal information, including a valid email address, Facebook or Google account login details and username. We will also ask you to provide or otherwise collect additional information that you provide us, such as, your profile details, physical address or billing information, telephone number or other contact details, financial information (such as payment method and credit card number), taxpayer information and forms, details about other social networks linked accounts, details about your listed gigs, purchases, education, profession and expertise, and additional authentication information (such as your government issued ID, passport, or driving license, as permitted by applicable laws. We also collect information about your communications with CadCamMasters.com as well as communication with other users of CadCamMasters.com.

We also collect information while you access, browse, view or otherwise use the Site. In other words, when you access the Site we are aware of your usage of the Site, and gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and all communications recorded by Users through the Site. We use that information to enhance user experience, personalize your browsing experience as well as monitor the Site for preventing fraud and inappropriate content or behaviour. We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable. We combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising and/or to prevent fraud.

Additionally, in order to improve your online experience at CadCamMasters.com, we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data like, user agent, IP, host, URL, country/continent from which request made, browser info, device/operating system/operating system version.

Once you register, your username, country, and additional information regarding your activity is made public and is visible to all Users of the Site. This information includes photos you upload, your published portfolio, cases information, ratings, and additional information you may choose to add to your profile. We also offer you the opportunity to participate and post content publicly in forums, blogs and on other similar features. Please be aware that certain information, such as your user name and profile, together with the content uploaded by you, will be publicly displayed when you use such features.

How Do We Collect Information?

Information provided by you - You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site, linking to your CadCamMasters.com account accounts of other social networks (please also see the External Links section below), completing application forms, skill tests and customer surveys (if any) as well as by posting and sharing additional information voluntarily. This can include information about sellers and their Gigs, education and profession, sharing of portfolio, ratings and feedbacks by buyers and anything you choose to add to your user profile.

Information we collect when you use the Site - We collect technical information indirectly and automatically through our systems. This information includes logging your Internet Protocol (IP) address, software configuration, operating system and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease of use of our Site. You can find further information about Cookies in our Coocky Policy below.

Information we collect from other sources - We receive information from third party vendors and/or other commercially available sources, such as:

Third party vendors who provide us data to supplement the information we collect about you, in accordance with applicable laws. For example, we receive fraud warnings from service providers for our fraud prevention and risk assessment efforts. We also receive information from enrichment service providers to enhance and personalize your experience as well as from advertising and marketing partners in order to manage and measure our campaigns.
If you link, connect, or login to your CadCamMasters.com Account with a third-party service (e.g. Google, Facebook, LinkedIn), we receive certain information, such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
Advertising and marketing partners in order to monitor, manage and measure our campaigns.
We also receive certain information about you, if you are invited to CadCamMasters.com by another user (for example, as part of our collaboration tools and referral program), in such case we will receive limited information, such as your email address or other contact information, and we will use it for the same purpose it was provided and in accordance with the terms of this Privacy Policy.

How Do We Use The Information Collected?

Where relevant under applicable laws, all processing of your personal information will be justified by a "lawful ground" for processing. In the majority of cases, processing will be justified on the basis that:

you have provided your consent for us to use your personal information for a specific purpose;
our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with services which you have purchased);
the processing is necessary to comply with a relevant legal obligation or regulatory obligation that we have (e.g. fraud prevention); or
the processing is necessary to support our legitimate interests as a business (e.g. to improve our services to you), subject to your interests and fundamental rights and provided it is conducted at all times in a way that is proportionate.

We will use your personal information for the following purposes:

to provide you with quality service and security, to operate the Site, to perform our obligations to you and to develop and improve our service. For example, we use the information collected from you to verify your identity. We also use this information to establish and set up your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support and contact you from time to time. The information helps us to develop and improve our services to you, to understand and analyse your preferences and performance and to customize and personalize your experience (including by making cases suggestions, ranking search results, etc.).
to ensure platform integrity, prevent fraud and maintain a safe and secure experience. For example, we use your information to track and prevent fraudulent activities and other inappropriate activities, monitor content integrity, conduct security investigations and risk assessments, verify or authenticate information provided by you, enforce our Terms of Service and comply with applicable laws. We conduct certain behavioural analytics to achieve the above objectives and in limited cases, if we detect activity that we think poses a risk to the CadCamMasters.com platform, other users, our community, or third parties, automated processes may restrict or limit your ability to use CadCamMasters.com. If you would like to challenge any such decision, please contact us at support@cadcammasters.com.
to contact you, as requested by you or as otherwise approved by you or permitted according to this Policy.
to promote and advertise the Site and the CadCamMasters.com platform. For example, we use the information collected from you for the purpose of sending direct marketing messages (as detailed below), to show you information that may be of interest to you, to organize and facilitate referral programs, contests or other promotional activities or events.
to maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations or as otherwise required by law.

We will ask for your consent before using information for a purpose other than those set out in this Policy.

Direct marketing:

We use your personal information to send you direct marketing communications about our products, services or promotions from CadCamMasters.com that may be of interest to you or our related services. This may be via email, post, SMS, telephone or targeted online advertisements.
Our processing of your personal information for marketing purposes is based on our legitimate interest, or on your consent, or as otherwise permitted according to applicable laws. You have a right to prevent direct marketing of any form at any time - this can be exercised by following the opt-out link attached to each communication or by sending an email to support@cadcammasters.com.
We take steps to limit direct marketing to a reasonable and proportionate level, and to send you communications which we believe may be of interest or relevance to you, based on the information we have about you.

How Long Do We Keep Personal Information?

We apply a general rule of keeping personal information only for as long as is required to fulfill the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

as long as it is necessary and relevant for our operations, e.g. so that we have an accurate record of your dealings with us in the event of any complaints or challenge; and
in relation to personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms and take other actions as permitted by law.

Children Under the Age of 13

Our Site is not intended for children under 13 years of age. No one under age 13 should provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. Parents and guardians should at all times supervise their children's activities. If we learn we have collected or received personal information from a child under 13, we will delete that personal information. If you believe we might have any information from or about a child under 13, please contact us at support@cadcammasters.com.

Sharing Personal Information with Third Parties

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

We share your personal information with third parties as detailed below:

We share personal information with service providers that provide us with services for the purpose of operating the Site, opening and operating your account as well as providing auxillary services and solutions. These include, among others, hosting services, billing and payment vendors, CRM systems, forum hosting, community management services, data and cybersecurity services, web analytics and performance tools, translation tools, IT SaaS services, session recording, communication systems, mailing systems, data optimization and marketing services, data enrichment services, legal and financial advisors or technical consultants. Consistent with applicable legal requirements, we take commercially reasonable steps to require third parties to adequately safeguard your personal information and only process it in accordance with our instructions;
We share personal information to law enforcement agencies, public authorities or other parties in order to respond to a subpoena or court order, judicial process or to regulatory authorities, if we believe we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; when we believe it necessary or appropriate to disclose personal information to law enforcement authorities, such as to investigate actual or suspected fraud or violations of law, breaches of security, or breaches of this Policy; to respond to claims against us; and to protect the rights, property, or personal safety of CadCamMasters.com, our customers, or the public;
We share personal information with payment processors, fraud detection agencies and similar third parties for the purpose of facilitating payments done via the Site and securing the Site and protecting it against fraud, unauthorized transactions (such as money laundering), claims or other liabilities;
Our Site includes certain social media features, including single sign on features. We also share limited personal information with such social media platforms and marketing partners, such as Facebook and Google, to promote our services or the Fiverr marketplace. Such features and third party services collect certain information about you and may set a cookie to enable their functionality. Such third parties’ features are governed by their policies.
We share personal information to help facilitate interactions between Users. For example, if you are a Buyer we may share certain limited information about you (such as the fact it is your first purchase on CadCamMasters.com) with the seller to ensure the services you receive from the Seller will fit your needs; such sharing of information is limited in scope, will not include personal identifying information (PII) which is not already available to the Seller via theplatform, and is only intended to improve the services provided by the Seller and your user experience;
We share personal information with CadCamMasters.com corporate affiliates that are related by common control for the purpose of operating the Site, providing our services to you and for other purposes listed herein; and
Personal information will also be disclosed if we go through a business transition such as a merger, sale, transfer of all or a portion of CadCamMasters.com assets, acquisition, bankruptcy or similar event. In the event that we sell any business or assets, we will disclose your data to the prospective buyer. If we or substantially all of our assets are acquired by a third party, information held by us about our users will be one of the transferred assets.

Please note, your profile information and additional information regarding your activity (including cases, reviews, posts on our forum, etc.) is made public and is visible to all Users of the Site. When you publish your information and/or share your data with other Cad/CamMasters.com Users, you do so at your own risk.

If you choose to share personal information with other users, including Sellers providing you a service via Cad/CamMasters, such personal information is shared with other users as separate controllers. While Cad/CamMasters strives to protect your privacy and our Terms of Service require our Users to keep the information shared with them confidential, Cad/CamMasters cannot ensure that all Users will do so and it is your responsibility to ensure that other users will comply with your standards.

This Site is also protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply with respect to data collected by reCAPTCHA. The use of Google reCAPTCHA is required in order to prevent fraud and misuse of the Site by use of automated machines. To learn more, please see Google's privacy policy.

Where We Store Your Personal Information

Some of the personal information you provide to us will be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions, such as the United States and Israel, whose laws may differ from the jurisdiction in which you live. Whether to third parties or internally, any transfers of personal information from the European Economic Area (“EEA”) to countries not deemed to provide an adequate level of data protection are governed by European Union (EU) standard contractual clauses and/or equivalent data transfer regulations to protect the security and confidentiality of personal information. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Policy.

Cookies

We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyze website performance and for marketing purposes. To learn more about how we and out third party service providers use cookies and your control over these Cookies, please see our Cookie Policy below.

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. We do not honor browser requests not to be tracked online (known as “Do Not Track”), but our Cookie Policy describes how you can opt out of receiving cookies.

External Links

Please note that the Site contains links to third party sites and if you link to a third party site from the Site, any data you provide to that site and any use of that data by the third party are not under the control of CadCamMasters.com and are not subject to this Policy. You should consult the privacy policies of each site you visit. This Policy applies solely to personal information collected by our Site. If you upload content, including personal information, to a social network and then tag the Site, your submission will be subject to that social network's terms of use and privacy policy, even where you post on an official CadCamMasters.com page on the social network. We do not have control over these terms of use and privacy policies and have not reviewed their adequacy. You should therefore review these before submitting any personal information.

Security

We take great care in maintaining the security of the Site and your information and in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry standard technologies and internal procedures. Among other things, we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification (with respect to payment by credit cards). In addition, we contractually ensure that any third party processing your personal information equally provides for confidentiality and integrity of your data in a secure way. However, the transmission of data via the internet is not completely secure, and although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.

Users who have registered to the Site agree to keep their password in strict confidence and not disclose such password to any third party.

Further information about our data security practices can be provided on request.

Rights of EU Users

Under applicable EU regulation, you have the following rights in respect of your personal information:

to obtain a copy of your personal information together with information about how and on what basis that personal information is processed;
to rectify inaccurate personal information;
to erase your personal information in limited circumstances where (a) you believe that it is no longer necessary for us to hold your personal information; (b) we are processing your personal information on the basis of legitimate interests and you object to such processing, and we cannot demonstrate an overriding legitimate ground for the processing; (c) where you have provided your personal information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your personal information; and (d) where you believe the personal information we hold about you is being unlawfully processed by us;
to restrict processing of your personal information where: (a) the accuracy of the personal information is contested; (b) the processing is unlawful but you object to the erasure of the personal information; (c) we no longer require the personal information for the purposes for which it was collected, but it is required for the establishment, exercise or defense of a legal claim or (d) you have objected to us processing your personal information based on our legitimate interests and we are considering your objection;
to object to decisions which are based solely on automated processing or profiling;
where you have provided your personal information to us with your consent, to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller; or
to obtain a copy of or access to safeguards under which your personal information is transferred outside of the EEA.

In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection.

We will ask you for additional data to confirm your identity and for security purposes, before disclosing data requested by you. We reserve the right to charge a fee where permitted by law. We will decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we will retain where necessary certain personal information for a limited period of time for record-keeping, accounting and fraud prevention purposes.

Specific Provisions for California Residents

This section of the Policy applies to you, if you are a California resident.

During the last twelve (12) months we have collected the following categories of personal information from Users:

Information that you chose to upload or otherwise provided by you to Cad/CamMasters, which may include: (i) Identifiers and personal information, such as name, postal addresses, online identifiers, email addresses, passport number or driving license number, social security number; (ii) characteristics of protected classifications, such as gender; facial image; audio, electronic or similar information; professional or employment-related information; and education information.
Information we collect when you use Cad/CamMasters, including (i) Identifiers and personal information, such as online identifiers, internet protocol (IP) addresses, access device and connection information such as browser type, version, and time zone setting and browser plug-in types and versions; (ii) commercial information, including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; (iii) Internet or other electronic network activity information, including, but not limited to log-in and log-out time, the duration of sessions, the content uploaded and downloaded, viewed web-pages or specific content on web-pages, activity measures; (iv) Location information, based on your IP address.
Inferences drawn from any of the information identified above to create a profile about you.
We obtain personal information listed above from third party sources, as detailed in the section titled “How Do We Collect Information” above.

We use the personal information that we collect or receive for the business purposes as described above under the Section titled “How Do We Use the Information Collected?”.

We disclose personal information to third parties for business purposes as described above under the Section titled “Sharing Personal Information with Third Parties” in the Privacy Policy. In the preceding twelve (12) months, we have disclosed all the categories of personal information detailed above for business purposes.

As previously mentioned in this Policy, we do not sell (as such term is defined in the CCPA) personal information and will not sell it without providing Users with a right to opt out.

You are entitled to the following specific rights under the CCPA in relation to personal information related to you:

you have a right to request that we will disclose certain information to you about our collection and use of personal information related to you over the past 12 months. After verifying your request, we will disclose to you: (i) The categories of personal information that we collect about you; (ii)The categories of sources from which the personal information is collected; (iii) The purposes for collecting, using, or selling that personal information. (iv) The categories of personal information that we disclosed for a business purpose or sold, and the categories of third parties to whom we disclosed or sold that particular category of personal information. (v) The specific pieces of personal information that we have collected about you. (vi) If we disclosed your personal information for a business purpose, the categories of personal information we have disclosed. (vii) If we sold your personal information, the categories of personal information we have sold.
You have a right to request that we delete personal information related to you that we collected from you under certain circumstances and exceptions.
You also have a right not to be discriminated against for exercising your rights under the CCPA.

To make such requests, we kindly ask that contact us at admin@cadcammasters.com.

We will verify your request using the information associated with your account, including email address. Government identification may also be required.

A request for access can be made by you only twice within a 12-months period. Any disclosures that we provide will only cover the 12-months period preceding receipt of your request. We do not charge a fee to process or respond to your verifiable User request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such decision and provide you with a cost estimate before processing further your request.

Updating Personal Information

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we will ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information, please contact Cad/CamMasters 's Customer Support and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.

You can review and change your personal information by logging into the Site and visiting your account profile page.

If you delete your User Generated Content (“UGC”), as defined in the Cad/CamMasters Terms of Service, from the Site, copies of your UGC may remain viewable in cached and archived pages, or might have been copied or stored by other Site users. Proper access and use of information provided on the Site, including UGC, is governed by our Terms of Service.

Contact Us

To exercise any of your rights in connection with your personal information, we kindly ask that contact us at support@cadcammasters.com. Please include all the relevant details, so your ticket can be handled correctly. We will process any requests in line with any local laws and our policies and procedures.

If you have any questions (or comments) concerning this Policy, please email our team at support@cadcammasters.com, and we will make an effort to reply within a reasonable timeframe.

For the purposes of GDPR (Article 27), you may contact us at support@cadcammasters.com.

Cookie Policy

Why we use cookies

A cookie is a piece of information (text file) stored on your device. When you visit our site, we set our own cookies (called first-party cookies) to store information on your device, such as your language preferences or login information. We also use 3rd-party cookies, which are cookies set by our partners (such as Facebook, Linkedin, Google, etc.).

The duration of a cookie depends on its function. “Session cookies” are only active during your online session, while “persistent cookies” will stay active on your device after closing your browser.

Cookie Settings

Blocking or deleting cookies from your browser

Find more information about deleting or controlling cookies at www.aboutcookies.org. (Note that this website is a third-party website. Therefore, we cannot ensure its accuracy, completeness or availability).

It is also possible to set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. You can do this through the browser settings page of the browser you use.

The following links may assist you in managing your cookies settings, or you can use the 'help' option in your internet browser for more details:

o Firefox

o Android

You can prevent Google Analytics from collecting and using data about you by downloading and installing the browser plug-in available here. This creates an opt-out cookie that prevents the processing of your data. For more information about Google Analytics cookies, please see Google's help pages and privacy policy.

We may update this Cookie Notice in the future. We encourage you to periodically review this page for the latest information about cookies set by CadCamMasters.com.

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